Me too, at 6:30 this morning. Try saying "Alexa, play [insert name of your favorite station]." If you're trying to listen to a super local or niche radio station, the Alexa command above might not work. If using a Dock & Play or Portable Radio, remove the Radio from its docking cradle and then reinstall to attempt to reset this message. In the meantime, please try the following troubleshooting steps to see if they will help. The station is as above "Echoes of Bluemars". Try unplugging the antenna and then reinstalling it to see if the problem goes away. Navigate to Settings, and select Apps. There's a chance that Alexa will be able to play the station you want to listen to without any set-up. Open the Alexa app and hit Settings. In fact, you might want to expect this phrase . We don't seem to have any issue with playing music on Amazon music or spotify. Hold it until the light ring turns orange. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Click on the "Forget This Device" button and confirm your action. If. Here's how to clear the Amazon Prime Music cache on Android. If you control Sonos with more than one device, you can also retry the update using a different Sonos app. First, make sure your Bluetooth is enabled. Alexa says I have no Sonos speakers! If you're not able to connect, your mobile data coverage might not be . Well.. My other devices worked just fine streaming Bluetooth to my receiver, so I suspected drivers, unnecessary apps and services . Hit 'Create Stereo Pair' and the app will guide you through . It is available and playable on other Tunein platforms but seems now to have been removed from whatever version Alexa uses. Setting a sleep timer is insanely easy: all you have to say is "Alexa, set a sleep timer for 30 minutes" (or however long you want it to last). All other channels are fine..and we get them all. "I'm sorry, I don't understand the question.". Just remember that the 5GHz frequency does not travel as far as the 2.4GHz especially through brick walls. To find a skill in the Alexa app: 1. It should show a little symbol for Bluetooth at the top of the screen of your phone. Tags: satellite radio, sirius satellite radio. The BBC's replacement - its own Alexa skill - has been hammered . Alexa doesn't understand. To do so, swipe down on your Show and select Settings. Tap Pandora under the Manage Services section. Tap 'Room Settings'. Downdetector only reports an incident when the number of problem reports is significantly higher than . Bose Bluetooth speaker terminals can get contaminated. Scroll down and tap Display, then scroll down to the brightness adjuster. 1. This is the easiest problem to fix and will be covered in the next paragraph. Just like any other music app, (Rhapsody, Pandora) the music should keep playing when the device is turned off. Find and select iHeartRadio. Unfortunately, when you open up the Alexa app on your phone, you'll see the sleep timer card on the . Due to technical issue, our customers are experiencing this issue. Logged it as a complaint on the Alexa app - got this response from Amazon today: Hello, From your email, I'm sorry to know about the trouble you have experienced in playing Radio on your Echo device. For example, you can say: "Alexa . Basically, the audio cuts out for a few seconds and then returns. Some of us don't read the manual and are unaware . Next, figure out what the pairing process for your device should be. iHeartRadio is an amazing app for listening to live radio and discovering new music. I have a iPhone 10 that is updated and using a brand new lighting cable in the USB port. There are a few possible reasons your Echo could be losing connection and the most common issue is with the Wi-Fi. 3. Use a paperclip or needle to press the Reset button by the power connector on the base of the Echo. Use "Sort by" at the top of the page to sort results by relevance, average customer rating and release date. Just got a new laptop, and no matter what I did my SONY Receiver would not produce smooth audio it was cutting in and out and seemed to be related to my laptop. Out of the blue, I wake to hear music from my office along the hall. Tap on your Echo device, select Bluetooth and Clear all paired devices. Amazon suggests powering down the Echo (by unplugging the power adapter), as well as performing a power cycle on your modem and router. Get the latest music and trending news, from your favorite artists and bands. Right-click the main Winamp window as well and select Options > Preferences from the menu. Alexa Wi-Fi Stopped Working. NOTE: If the first one is not the correct one on your device, then try the others that are listed. This usually means that your modem/router is blocking the connection. When this happens, your speaker will keep turning off because of a low or inadequate supply of power. Update both as necessary. Alexa now has seven different speed rates for responses, including the default option, two slow rates and four faster options. In the meantime, the steps on our troubleshooting page may help: Help fixing problems with BBC Sounds on your smart speaker. Use a can of compressed air to blow out any debris. It's not like it's pausing, the music has kept pace as if it's still . In order to find and turn this setting off, please follow the steps below: Go to phone settings. To help avoid the dreaded buffering stalls while listening, here are some steps you can take. Once 30 minutes has passed, the music, podcast, audiobook, or other sound will stop playing. To re-pair the devices, say "Pair" around Alexa to place the Echo in discovery mode.. 2- Or- after connect, don't play music. Is it cutting out as in power or connectivity? Now pair your iPhone or iPad with the car Bluetooth device again. Then the music picks up exactly where it left off and plays until a minute or so after Kindle Fire either goes off automatically due to no activity, or I turn it off. Tap the hamburger (3 horizontal lines) icon in the upper left corner. After, you've rebooted, please try the following steps: Check to see if there are any updates available for your Alexa and Pandora apps. Radio stream keeps cutting out Question We have an echo in our kitchen, less than 3 meters from our router - signal strength is great. Select Output > Plugins in the menu and click on configure after choosing a plugin from the list. I think the channel is being jammed also. In fact, you might want to expect this phrase . Go to Settings on your iPhone, then Bluetooth, Click on the "i" icon against the car Bluetooth name. Then, tap the app you want to keep running. I'm asleep in my bedroom, no-one else in the house, no radio/tv on. Disable "Put app to sleep". Tap Settings. Arc, Beam, One, Move, and Roam have microphones built in so you get hands-free help and incredible sound in one beautifully designed speaker. Make sure the SiriusXM antenna cable is not bent or broken. In the last month or so, we've noticed our radio streams keep cutting out, then starting again after about 10-15 seconds. Tap link account. "I'm sorry, I don't understand the question.". (If I say simply "Radio 1, it gives me Radio 1 Ottawa, despite my localization postal code on Vancouver Island.) Make sure the SiriusXM antenna cable is firmly and securely plugged into the cradle. 10860 10. Try moving it closer or right next t see more Fred Bonilla Then the skill gives me choices. Logged mindmagic 139 Re: Music streaming cutting out Open the Alexa app and set up your Echo Dot from scratch again. 1. Go into "Device Manager" and click on "Bluetooth". In the last month or so, we've noticed our radio streams keep cutting out, then starting again after about 10-15 seconds. We have an echo in our kitchen, less than 3 meters from our router - signal strength is great. About a week ago, the stupid thing started cutting out in the middle of a song, staying quiet for a bit, and then sometimes starting up again on its own or when I say "echo, play". This has happened before. Moving forward, any alarm with a BBC radio station will automatically default to the standard alarm tone," the notice reads. It may take a few seconds for the app to close and your music to stop playing. To do so, open the Alexa app More menu and select Settings. We have an echo in our kitchen, less than 3 meters from our router - signal strength is great. I want an album to play, but Alexa keeps playing the song of the same name! B. The cause of the problem is unsuccessful connection. To do so, just swipe down from the home screen and click on the settings icon. It's a sinking feeling when Alexa responds with an apology. Step 1: Unplug the USB from the wall and remove the Amazon Tap. Tap and hold the Amazon Music app icon. Check for a software update on your device It's always best to make sure your. Alexa won't control my Spotify account! Alexa cutting out, frustration ensues. Alexa continues to respond to requests, but there is no further music played until we reboot the Echo. Press ' App Settings ' to see the settings page. On devices running Android 6.0 (marshmallow) when the Power Saving mode is ON, it will lose the ability for streaming and playback if the screen goes dark or TuneIn is playing in the background. Then try reconnecting it. Here you can see all the Wifi networks available, and their strength relative to your position. Make sure your neighbour is not using the same channels as you on the router. When it does cut out, the speaker icons disappear from the display of the receiver, and then return again just before the audio plays. To do this: Open the Alexa app Under the Alexa Preferences section, tap Voice Responses, then toggle the switch on for Brief Mode. You may have it too far away from your hub or too many walls in between your hub and the Echo. Close down any other bandwidth-heavy applications. You'll see a handy volume slider for alarms, timers, and notifications at the top of the Sound menu . Update both as necessary. You'll see a handy volume slider for alarms, timers, and notifications at the top of the Sound menu . Check the box next to the update then click Next to confirm changes. Tap Music. Select the two speakers you're looking to pair. Alexa comes built in. Open the Alexa app. Sometimes it does so every 10 minutes, sometimes every 30 seconds. To change the rate at which Alexa responds, just say "Alexa, speak . 3. From there go into app settings and find the Alexa app from the list. Other computer users on the network can also cause your . The problem started small, but has gradually gotten worse and worse. Me getting frustrated with it is also a problem for bedtime. 2. Then turn on your headphone and wait for the green flashing lights turn off and stay the blue lights only.