16.4 We shall endeavour to deliver Your Gift Voucher(s) to You as soon as possible after You place Your order and in any event within 5 Working Days after payment. Find This advice applies to England. I had spent a substantial amount of money on shows that had been cancelled and a voucher wasn't suitable for us. ATG Tickets ARE issuing refunds if requested. Just look at the similarity of all the recent reviews all naming " the person at ATG who was fantastic" ( Probably FAKE REVIEWS to take the heat off ATG Tickets )Promised refund STILL not paid as on Web 3rd June. Check out the Refund Policy to verify if the products bought with ATG Tickets are eligible for refund if they are returned within 30 days of delivery. Ends 30-06-22 View terms however, if for any reason the show itself is cancelled you will get a full refund. Username. NI. Check out what 10,738 people have written so far, and share your own experience. Most promoters will have insurance but smaller venues may not have. ABOUT THESE TERMS AND CONDITIONS. 8 May 2020. I emailed ATG requesting refunds for two cancelled / postponed shows. 0330 057 1803 Monday - Friday, 7am - 4pm UK Time (excluding public holidays) +1 888 217 5964 Monday - Friday, 1am - 11am Eastern Time (excluding public holidays) How Can We Help You? It depends a lot on what the promoter does and that differs from promoter so there is no one-size-fits-all rule. Martin said: "Things are certainly safer in your bank than they are being held in your home, where any home insurance is protecting you, you usually get up to 1,000 in protection." As of now, CouponAnnie has 14 discounts in sum regarding Buy ATG Tickets, including 5 code, 9 deal, and 1 free shipping discount. Coronavirus Updates Information on Rescheduled and Postponed Shows Frequently Asked Questions UPDATE - 17 February 2022, 14:25. No Quibble does not offer You a cash refund. Send your email to tgrefunds@aig.com. LO. If your booking is not affected by cancellation or If you have a voucher or gift card youre unable to use or a firm is offering credit instead of cash for a cancelled or postponed good or service, here are your consumer rights. Received phone call . I have other shows book throughout the year and do not want a voucher !! A refund will also be less booking fees/postage etc, too. Contact Theatre Tickets Direct. This advice applies to England. I then received a voucher for one show to be used to purchase tickets for any other shows . Treat yourself this Christmas by purchasing an ATG Theatre Card and unlock exclusive access to 15 months of membership benefits for the price of 12! Bad. ATG Tickets Voucher Codes See Dawn French Live at the Theatre with Tickets from 45.65 ATG Tickets. There phone lines are the line is constantly engaged, you cannot book on-line using a voucher. This website will guide you step by step to submit a refund request and should take 10-15 minutes to complete. Richard. Martin said: "Things are certainly safer in your bank than they are being held in your home, where any home insurance is protecting you, you usually get up to 1,000 in protection." Stewart Lee Refund request. Voucher may not be used in conjunction with any other offer. Had not received e-tickets for an upcoming show, so raised a query with ATG help. The TheatreCard Plus program comes with special access to the company's invitation-only Facebook group and full refund protection on all of your ticketing orders. Free 5 Amazon Voucher with Orders Over 75 at ATG Tickets. All reviews ticket service customer service show response email time date day hour problem issue minute booking seat voucher query. Sign in. Hi Paul, We are very happy to honour monetary refunds. ATG are holding onto 100's of people's hard earned money and now ignoring Monies refunded to voucher are subject to Our standard Terms and Conditions of Sale for ATG Vouchers. My event has been cancelled - what should I do? We will be working through refunds chronologically and will confirm by email when your request has been processed. GB. Ticket buyers fighting to claim refunds from ATG Tickets have found the company is not automatically refunding transaction fees, claiming this is in line with the industrys Code of Practice. For a full refund, cancel at least 24 hours in advance of the start date of the experience. If you have opted into the SecureMyBooking ticket refund program, you will be eligible to get a full ATG tickets refund for tickets to an event should ticket holders be unable CLOSE. 10 Off Annual Membership Fees with Auto-Renewal | ATG Tickets Offer. Booked tickets for Back to the Future in Manchester and as this performance has not been rescheduled I asked for a refund rather than the voucher offered. ATG only accepts responsibility for Ticket Related Voucher(s) bought from one of its own managed sales points. You can find not only Atg Discount Code Blue Light Card, but also Discount Vouchers & Coupons for ATG Tickets similar brands on this page. We are however encouraging customers to accept a refund to an ATG Gift Voucher, in order to help support all of us in the theatre community during this difficult time, if you were to accept a refund to an ATG Gift Voucher and you were unable to redeem this within 12 month we could extend this a further 12 Gift Vouchers are I was told the full amount would be in my account within 7 days. For ticket agents, prompt is not defined. If you would like to discuss this option, please contact us . theLITTLEprince. Cancelled events should be entitled to a refund, less booking fees etc and exactly how and when that works will be up to the promoter of the event. Have emailed them twice requesting a refund and no reply . With an average discount of 23% off, shoppers can get irresistible bargains up to 55% off. If your voucher amount is greater than the balance on your order, then any remaining amount will remain on your voucher which you can use again on any subsequent transactions. market street cafe lockhart SERVICE. If you bought your ticket from an official seller you can get a refund if the organiser cancels, moves or reschedules the event. Absolutely appauling customer service Absolutely appauling customer service ATG I have sent numberous refund requests through your website, sent lot's of emails, called several times and nearlly a month later I am still waiting on my refund and it appears I am not the only one in the same position. This is in accordance with our Terms and Conditions and the STAR Code of Practice. Skip to main content. These Additional COVID19 Terms and Conditions are in addition to our Terms and Conditions of Sale and apply to all Tickets purchased for shows at our Venues. We understand that in some cases you may wish to request a refund, rather than accept a full credit voucher or exchange your ticket to a future date. RI. GB. Had not received e-tickets for an upcoming show, so raised a query with ATG help. Ends 30-06-22 View terms however, if for any reason the show itself is cancelled you will get a full refund. For a full refund, cancel at least 24 hours in advance of the start date of the experience. Voucher may not be used in conjunction with any other offer. For offering the service which includes a refund guarantee if the tickets turn out to be fake a hefty 15 per cent booking fee is typically levied on buyers. Shop by category. ATG Tickets has been criticised over its refund process while the UKs self-employed support scheme has been extended and Korean cinemas begin to offer discount coupons ATG Tickets The UKs self-regulatory body for the ticketing industry has defended Ambassador Theatre Groups (ATG) ticketing arm after theatre ticket-holders complained 10%. ATG Tickets Please note, Rewards will not be earned on non-ticketing transactions. 2%. Save with Atg Tickets Promotion Code & Discount codes coupons and promo codes for June, 2022. provided by ATG Alster-Touristik GmbH. ATG only accepts responsibility for Ticket Related Voucher(s) bought from one of its own managed sales points. Click Apply and proceed to checkout. Ive been waiting for two seperate refunds from ATG tickets . FAKE FAKE FAKE reviews. 4 April 2020 at 6:40AM. Very disappointed after ATG cancelled the performance for Phantom of the Opera in Manchester for 25th April due to coronavirus crisis I have been offered a credit voucher fir the 166 and not a refund . Send your email to tgrefunds@aig.com. No response. Please note that ATG Theatre Cards are posted separately from tickets and gift vouchers. I completed their online forms requesting refunds and stipulated I didnt want vouchers etc. Active Theatre Tickets Direct Vouchers & Discount Codes Do not hesitate to reveal one ATG Tickets Discount Codes to get discount of up to 40% around this June 2022. With an average discount of 23% off, shoppers can get irresistible bargains up to 55% off. DR. VOUCHER Alster Tour - The city tour on the water! We'll send your gift voucher by email within 24 hours of purchase. 11 million people a year get their tickets to hit musicals, plays, concerts, comedy shows, attractions and exhibitions from us. 1. Right now, CouponAnnie has 14 bargains in total regarding Atg Tickets Derren Brown, which includes 3 coupon code, 11 deal, and 1 free shipping bargain. Cunard Voucher expires 6 months from date of issue, after which the voucher will be cancelled and no refund will be given. 16.3 We will not be responsible for any Ticket Related Voucher(s) that is lost, stolen or destroyed. Membership packs are despatched separately from tickets and gift vouchers and cannot be collected from any of our Box Offices. Available languages. 8 May 2020. Available languages. RI. Members with an ATG Tickets Theatre card save as much as 54 every year. Simply sign-up for a membership and enjoy benefits such as fee-free booking, exclusive and early access to booking tickets to the top shows, discounts at restaurants, and much more. The process usually involves these steps: Write an email requesting a premium refund for the travel insurance provided by Travel Guard. With platforms including atgtickets.com, LOVEtheatre.com and Group Line, we run Britains most popular theatre ticketing sites. ATG Vouchers are valid for 18 months (Clause 16). Any queries regarding Ticket Related Voucher(s) purchased from third party ticket agents must be directed back to the relevant agent. ATG eGift vouchers can be used to book tickets for any of our 35 venues across the UK and we have a wonderful array of productions to choose from - everything from The Book of Mormon to Chicago, Beauty and the Beast to Les Misrables, and School of Rock to The Mousetrap. The process usually involves these steps: Write an email requesting a premium refund for the travel insurance provided by Travel Guard. As we all try to navigate our own route back to normal, here at ATG we continue to put the health and safety of all our customers, cast, crew, and staff at the heart of what we do, and never more-so than now, as 5 reviews. All refund requests are being processed within 14 days. You are absolutely entitled to a cash refund by law, so for now continue to turn down any offers of an ATG credit voucher and insist on a refund. Email - info@theatreticketsdirect.co.uk. There was no flexibility from them for a refund even though the show is more than 6mnths away and they could resell the tickets very easily. Louse. Bad. I had to apply for a refund to tickets which we brought, for a show on 14th November because I purchase the protection, which is something I never usually do. 16.4 We shall endeavour to deliver Your Voucher(s) to You as soon as possible after You place Your order and in any event within 5 Working Days after payment. Save up to $20 with these current ATG Tickets coupons for May 2022. Customer service number was hard to find, 30 mins on hold and then they just said 'no, we have a policy' and hung up mid way through the conversation. Your membership will be valid for a fixed period of 15 months and will be due for renewal on or before the month shown below. ATG Tickets ARE issuing refunds if requested. Many people on here are showing frustration in not receiving a refund. Well they ARE issuing refunds if requested. I had an email yesterday after requesting via the online form as per their instructions on other peoples reviews. Very pleasant to deal with, Dawn is an asset to ATG, I wish them all the best through these difficult times. As of now, CouponAnnie has 14 discounts in sum regarding Buy ATG Tickets, including 5 code, 9 deal, and 1 free shipping discount. Phone - 020 8429 7456. Poor. Today's top Atg Tickets Promotion Code & Discount codes discount: 12 Months Gift Membership for Only 45 so I chose to return. | Read 9,301-9,320 Reviews out of 10,415 Find ATG theatres, which has suspended performances until August 2 (subject to change), has confirmed that they will be contacting ticket holders before this time to sort out exchanges or refunds. Cunard Voucher expires 6 months from date of issue, after which the voucher will be cancelled and no refund will be given. Send your email to tgrefunds@aig.com. Accusations of misrepresentation, miscommunication and misbehaviour have been levelled at the ticketing Email - info@theatreticketsdirect.co.uk. I had a number of ATG vouchers for shows that were cancelled due to Covid, including a voucher worth over 200 that had expired by 31 Dec 2021 (Dolls House). The latest atgtickets.com coupon codes at CouponFollow. ATG theatres, which has suspended performances until August 2 (subject to change), has confirmed that they will be contacting ticket holders before this time to sort out exchanges or refunds. ATG Concert / Show Voucher - 50.90 Received refund after event was cancelled The coronavirus pandemic is affecting every aspect of our lives and each day brings with it changes to the way we work, socialise and shop. ATG Tickets has been criticised over its refund process while the UKs self-employed support scheme has been extended and Korean cinemas begin to offer discount coupons ATG Tickets The UKs self-regulatory body for the ticketing industry has defended Ambassador Theatre Groups (ATG) ticketing arm after theatre ticket-holders complained theLITTLEprince. Voucher Code Description. The latest Buy ATG Tickets discounts over the internet are listed above. The ATG Tickets vouchers are shared by customers and they might be expired or just not working. Check out the Refund Policy to verify if the products bought with ATG Tickets are eligible for refund if they are returned within 30 days of delivery. market street cafe lockhart SERVICE. I then received a voucher for one show to be used to purchase tickets for any other shows . For an average discount of 27% off, shoppers will receive the best savings up to 65% off. Refund scandal could tarnish the reputation of the theatre industry. Exclusive Free 5 Amazon Voucher with Orders Over 75 at ATG Tickets. Stewart Lee Refund request. The airline has cancelled my flight. Trustworthiness is at stake here and for ATG, the days of being able to just style it out with drinks vouchers and priority booking may be numbered. She gave us the option of rebooking for the show for later in the year or having a refund, or having a voucher with a little treat! The process usually involves these steps: Write an email requesting a premium refund for the travel insurance provided by Travel Guard. I have other shows book throughout the year and do not want a voucher !! No response. The ATG Tickets vouchers are shared by customers and they might be expired or just not working. 25/03/2020. These Additional COVID19 Terms and Conditions should be read in conjunction with and are incorporated into our Terms and Conditions of Sale. 1 review. Useful contacts ATG Customer services Find many great new & used options and get the best deals for ATG Tickets - Concert / Show Voucher - 50.90 at the best online prices at eBay! If a discount has been applied to the Ticket(s), then this will only be honoured within the original terms and conditions of the offer. 5 reviews. Right now, CouponAnnie has 14 bargains in total regarding Atg Tickets Derren Brown, which includes 3 coupon code, 11 deal, and 1 free shipping bargain. I wanted to redeem an ATG Gift Voucher (100). Received phone call . 30 June. Treat yourself this Christmas by purchasing an ATG Theatre Card and unlock exclusive access to 15 months of membership benefits for the price of 12! Common Questions Of ATG Tickets. Enter your voucher number (all numbers) in the top box, and your redemption code (combination of numbers and letters) in the bottom box. Find many great new & used options and get the best deals for ATG Tickets - Concert / Show Voucher - 50.90 at the best online prices at eBay! Trustworthiness is at stake here and for ATG, the days of being able to just style it out with drinks vouchers and priority booking may be numbered. The ticket re-seller (ATG) have their hands tied and will just relay what the promoter decides to do. Contact Theatre Tickets Direct. laura cone norm abram SPEED olivia bromley birthplace BiZDELi VOUCHER Alster Tour - The city tour on the water! Have tickets for an event in June and have been informed of exactly this. Have emailed them twice requesting a refund and no reply . 4 April 2020 at 6:40AM. For an average discount of 27% off, shoppers will receive the best savings up to 65% off. Create an account. Include your policy number, name, address, and phone number, as well as the policy's effective date. We can offer a full credit voucher or exchange if an event has been cancelled or rescheduled by the event organiser. If you have a voucher or gift card youre unable to use or a firm is offering credit instead of cash for a cancelled or postponed good or service, here are your consumer rights. Terms and Conditions for the Sale of Entertainment Ticket(s) Last Updated: 2020-10-30 DEFINITIONS AND INTERPRETATION ATG and Ambassador Theatre Group (and We, Our, Ours and Us) refers to The Ambassador Theatre Group Limited, registered in England and Wales with company number 2671052 whose registered office is at 2nd Floor, Alexander Updated 6 months ago. I had a number of ATG vouchers for shows that were cancelled due to Covid, including a voucher worth over 200 that had expired by 31 Dec 2021 (Dolls House). Common Questions Of ATG Tickets. 5. Active Theatre Tickets Direct Vouchers & Discount Codes Full Credit Voucher. Booked tickets for Back to the Future in Manchester and as this performance has not been rescheduled I asked for a refund rather than the voucher offered. Have tickets for an event in June and have been informed of exactly this. Vouchers are non-refundable. Ticket refund - do not trust them!! The regulations whether in the United States, United Kingdom, European Union state clearly that youre owed your money back if the airline cancels your flight. 5. ATG is responding to people on Twitter, telling them that if they have emailed in a refund request, this will be processed and they should disregard any vouchers. NI. Phone - 020 8429 7456. Theatre Card Membership. Do you agree with ATGTickets's star rating? Many people on here are showing frustration in not receiving a refund. Very pleasant to deal with, Dawn is an asset to ATG, I wish them all the best through these difficult times. I emailed ATG requesting refunds for two cancelled / postponed shows. For ticket agents, prompt is not defined. You are absolutely entitled to a cash refund by law, so for now continue to turn down any offers of an ATG credit voucher and insist on a refund. If your tickets are for a show that is cancelled please wait for the venue to contact you with options as ticket protection doesnt cover cancelled show where the venue will be offering refunds & exchanges. 22 June. For airlines, prompt is defined as being within 7 business days if a passenger paid by credit card, and within 20 days if a passenger paid by cash or check. In the event of a refund, the amount refunded is the price paid for the tickets including any per ticket booking fees but excluding the transaction fee. Tried to book 3 theatre tickets redeeming a voucher that I was given. 11 million people a year get their tickets to hit musicals, plays, concerts, comedy shows, attractions and exhibitions from us. Free delivery for many products! For airlines, prompt is defined as being within 7 business days if a passenger paid by credit card, and within 20 days if a passenger paid by cash or check. Absolutely appauling customer service Absolutely appauling customer service ATG I have sent numberous refund requests through your website, sent lot's of emails, called several times and nearlly a month later I am still waiting on my refund and it appears I am not the only one in the same position. 16.3 We will not be responsible for any Ticket Related Voucher(s) that is lost, stolen or destroyed. Exclusive Free 5 Amazon Voucher with Orders Over 75 at ATG Tickets. My church booked plane tickets through ATG for a March trip to Brazil ($1500 per ticket). Airlines and ticket agents are required to make refunds promptly. Give someone a special experience to look forward to whilst supporting your local theatre. I have left 6-8 messages on a phone line at 7 pence per minute, they say they will return your call!! FAKE FAKE FAKE reviews. Just look at the similarity of all the recent reviews all naming " the person at ATG who was fantastic" ( Probably FAKE REVIEWS to take the heat off ATG Tickets )Promised refund STILL not paid as on Web 3rd June. Get 50% Off for a limited time only with our Ticketmaster Vouchers. For a faster checkout and personalised event recommendations. Free delivery for many products! Airlines and ticket agents are required to make refunds promptly. ATG are holding onto 100's of people's hard earned money and now ignoring Today's top Atg Tickets Promotion Code & Discount codes discount: 12 Months Gift Membership for Only 45 so I chose to return. Cancelled events should be entitled to a refund, less booking fees etc and exactly how and when that works will be up to the promoter of the event. ATG was not transparent, telling us I have other shows book throughout the year and do not want a voucher !! Atg Discount Code Blue Light Card May 2022. The show I purchased a ticket for has been rescheduled; how can I exchange my ticket to this new date? Most promoters will have insurance but smaller venues may not have. Many thanks to all at ATG Tickets. When you receive confirmation that your ATG refund has been complete, it can take between 7 to 14 Discount Type. !, no return call to date, that is over a week ago. I haven't had my ATG Tickets refund yet - what should I do? Many thanks to all at ATG Tickets. 25/03/2020. If you bought your ticket from an official seller you can get a refund if the organiser cancels, moves or reschedules the event. We promise that all Discount Coupons here are valid. Refund. She gave us the option of rebooking for the show for later in the year or having a refund, or having a voucher with a little treat! As in line with the ATG Tickets refund policy, all tickets purchased are non-refundable unless the show is cancelled or rescheduled. If your event has been cancelled, we will send you a full credit voucher worth the full value of your original booking. Can I have a refund or exchange? Due to COVID concerns, the trip was canceled. theatre ticketing. Save with Atg Tickets Promotion Code & Discount codes coupons and promo codes for June, 2022. ATG Tickets has been criticised over its refund process while the UKs self-employed support scheme has been extended and Korean cinemas begin to offer discount coupons ATG Tickets The UKs self-regulatory body for the ticketing industry has defended Ambassador Theatre Groups (ATG) ticketing arm after theatre ticket-holders complained ATG Vouchers are valid for 12 months and ATG Theatre Card Vouchers are valid for 6 months and must be used within such time periods as they cannot be extended. ATG Tickets Promo Codes for Your Next Shop Savings; Expired: Student discount for 10% off at ATG Tickets: 10% Off: Active: Theatre Card offers for up to 25% off drinks with ATG Tickets Discover 8 Ticketmaster Discount Codes for June 2022 - Live More, Spend Less. I had spent a substantial amount of money on shows that had been cancelled and a voucher wasn't suitable for us. ATG Tickets - United Kingdom. Richard. I have other shows book throughout the year and do not want a voucher !! GB. I did all the research and booking myself yet find the only way to book is via the ATG tickets site which charges an additional 2.95 on top of ticket price and booking fee. But be careful to check the festival in question admits underage customers, as Festicket wont refund your ticket if you are not old enough to attend the festival. This may be addressed in a future DOT rulemaking. 2%. I had an email yesterday after requesting via the online form as per their instructions on other peoples reviews. CLOSE. The organiser will tell you how to get a refund. The latest Buy ATG Tickets discounts over the internet are listed above. I have a gift voucher which I have been trying to use to book an ATG show. Very disappointed after ATG cancelled the performance for Phantom of the Opera in Manchester for 25th April due to coronavirus crisis I have been offered a credit voucher fir the 166 and not a refund . The organiser will tell you how to get a refund. provided by ATG Alster-Touristik GmbH. With platforms including atgtickets.com, LOVEtheatre.com and Group Line, we run Britains most popular theatre ticketing sites. Your membership will be valid for a fixed period of 15 months and will be due for renewal on or before the month shown below. Password Forgot your password? I completed their online forms requesting refunds and stipulated I didnt want vouchers etc. Sellers may pay a Very disappointed after ATG cancelled the performance for Phantom of the Opera in Manchester for 25th April due to coronavirus crisis I have been offered a credit voucher fir the 166 and not a refund . Please enter an amount in s for this gift voucher: | Read 9,301-9,320 Reviews out of 10,415 Expiry Date. Theatre Card Membership. For offering the service which includes a refund guarantee if the tickets turn out to be fake a hefty 15 per cent booking fee is typically levied on buyers. Do you agree with ATGTickets's star rating? Get 50% Off for a limited time only with our Ticketmaster Vouchers. Call us. This may be addressed in a future DOT rulemaking. But be careful to check the festival in question admits underage customers, as Festicket wont refund your ticket if you are not old enough to attend the festival. ATG Vouchers are valid for 12 months and ATG Theatre Card Vouchers are valid for 6 months and must be used within such time periods as they cannot be extended. 16.4 We shall endeavour to deliver Your Voucher (s) to You as soon as possible after You place Your order and in any event within 5 Working Days after payment. Due to COVID concerns, the trip was canceled. Gift Vouchers can be used for ticket purchases made through ATG Tickets - for details of shows and venues please visit our homepage at www.atgtickets.com. Exchange & Refunds. Very disappointed after ATG cancelled the performance for Phantom of the Opera in Manchester for 25th April due to coronavirus crisis I have been offered a credit voucher fir the 166 and not a refund . ATG Tickets Please note, Rewards will not be earned on non-ticketing transactions. There was no flexibility from them for a refund even though the show is more than 6mnths away and they could resell the tickets very easily. Membership packs are despatched separately from tickets and gift vouchers and cannot be collected from any of our Box Offices. Have emailed them twice requesting a refund and no reply . Useful contacts ATG Customer services Check out what 10,738 people have written so far, and share your own experience. ATG Gift Vouchers are valid for 12 months and ATG Theatre Card Gift Vouchers are valid for 6 months and must be used within such time periods as they cannot be extended. 10%. Poor. Please note that ATG Theatre Cards are posted separately from tickets and gift vouchers. If you have requested a refund, please rest assured you will receive a monetary refund from ATG Tickets in the near future.